Q&A

Yes, HERA is able to provide all three in a single heat pump with efficiency and provide savings with the use of our proprietary thermal energy storage system, even during peak times (TOU) “time of use”.

HERA is an electricity powered system.

On herasmarter.com select contact us, provide your location or zip code.

      A list of certified HERA Dealers will be available to choose from or contact HERA.

HERA uses R-32 which is highly efficient single-component refrigerant that provides a strong cooling while significantly reduces environmental impact. It has zero Ozone Depletion Potential (ODP) and a Global Warming Potential (GWP) of 675, which is roughly of R-410A’s GWP.

This can easily meet mandatory EPA and global phase-down requirements. Because R-32 transfers heat more effectively, it requires up to 40% less refrigerant volume than R-410A to achieve same cooling capacity. This boosts overall system efficiency and lowers electricity bills.

R-32 is a single component, unlike R-410A which is a blend of two refrigerants, the R-32 is a single gas. This means there is no risk of fractionation (separation of the blend) during leak and making recycling and system maintenance much simpler. Furthermore, NO PFAS CONCERNS: unlike modern refrigerant blends, R-32 does Not contain polyfluoroalkyl substances (PFAS), avoiding future regulatory restrictions in this area.

Yes, it is recommended that a quarterly and annual maintenance schedule be adhered to keep the HERA system operating efficiently through our authorized dealers.

The HERA Energy Storage System™ is an advanced, high-efficiency thermal and electrical energy storage solution designed primarily to integrate seamlessly with residential and commercial HVAC systems, specifically modern heat pumps. By pairing advanced thermal storage with smart management.

The system relies on three interconnected pillars:

• Phase Change Materials (PCMs): High-density thermal storage media that absorb and release massive amounts of energy when transitioning between solid and liquid states.
• Heat Pump Smart Inverters: Advanced power electronics that dynamically modulate compressor speed and electrical load to optimize both efficiency and thermal transfer.
• Demand-Response Signaling: Intelligent software communication that reads grid signals, allowing the system to shift its power consumption automatically based on real-time grid conditions, utility pricing, or peak demand periods.

Standard water tanks rely on sensible heat (changing the actual temperature of the water), which requires significant physical volume. PCMs utilize latent heat—the energy required to change a material’s physical state. This allows the HERA system to store a significantly higher amount of thermal energy in a much tighter, more compact footprint while maintaining a stable, optimal operating temperature during energy release.

Instead of turning rigidly “on” or “off” like traditional HVAC systems, the smart inverter scales electricity use up or down. When renewable energy (like solar) is abundant or electricity rates are low, the inverter drives the heat pump to “charge” the PCM storage block. When rates peak, the system pulls from this stored thermal reservoir rather than drawing expensive electricity from the grid.

HERA is priced within with other high-efficiency heat pumps on the market — but what you get with our HERA Energy Storage System™ goes well beyond what other systems offer. Because every home is different, pricing is customized to your system design. After a consultation or site visit, your local HERA Certified Installer will provide a detailed, tailored quote that includes both our products and their installation labor. 

For a rough estimate of installation costs before you get started, third-party resources like Rewiring America offer helpful benchmarks. These exact costs will depend on your home’s setup and local labor states, which vary across the country.

When deciding on a system that feels right and gives you the best optimized home comfort system that heats, cools and provides hot water all in one system. As a homeowner, this should be viewed as an investment that pays dividends each month in the energy savings.    As an example, if your able to save $500 per month in energy costs

from your utility, this correlates into a payback of four to five years when your system is fully paid.

Financing options vary through our HERA Certified Dealer. Your HERA Certified Installer will provide details on the options they offer. You may be eligible for federal tax credits under the Inflation Reduction Act. To claim these credits on your tax return (Form 5695). This will be dependent on whether these rebates are offered in your state or at the federal level. Your HERA dealer will provide you with the best options to maximize on these rebates.

Demand-response signaling transforms the system from a passive home appliance into an active grid asset. By communicating with local utility providers, the system can automatically throttle back its grid draw during regional peak loads or absorb excess power when the grid is oversaturated, helping stabilize the local electrical network.

HERA offers one of the most state-of-the-art heat pumps on the market, HERA sets a new efficiency standard with industry-leading SEER2 (Seasonal Energy Efficiency Rating) rating of 21 and HSPF2 (Heating Seasonal Performance Factor 2) scores for residential climate control, “2” signifies a stricter, more modern testing procedure implemented by the U.S. Department of Energy (DOE) official metric used to measure the heating efficiency of a heat pump. In California, HERA also meets Title 20 and 24 Energy Requirements. Title 20 and Title 24 are two separate sets of energy efficiency and building standards established by the California Energy Commission (CEC) to reduce energy consumption, lower electricity bills, and meet the state’s climate goals.

• Peak Shaving: Drastically reduces electricity demand spikes, directly lowering demand charges on commercial utility bills.
• Load Shifting: Moves energy consumption to the lowest-cost hours of the day without sacrificing indoor comfort.
• Optimized COP: Maximizes the heat pump’s Coefficient of Performance (COP) by running equipment during optimal ambient temperature windows and storing the excess output for later use.